FAQs

Having trouble logging in? View responses to commonly asked questions below.

  • Please check your spam or junk folder. If it is not there, try the following:

    • Double-check your email: Ensure you entered the correct email address when requesting the login link.
    • Wait a few minutes: Sometimes emails can be delayed.
    • Request the link again: Use the "Resend Link" option on the login page.
    • Contact support: If you are still having trouble, our support team is ready to assist. Email us at info@autoflip.com.au or call 1300 816 821.
  • Try these steps:

    • Try incognito/private mode: Using your browser's incognito or private mode starts a fresh browsing session without stored data that might be interfering with the login process.
    • Use a different browser: See if the link works in another browser (e.g., Chrome, Firefox, Safari).
    • Contact support: If the problem persists, our support team is happy to help troubleshoot. Email us at info@autoflip.com.au or call 1300 816 821.
  • Login links are valid for a limited time for security reasons. Simply request a new link on the login page.

  • Simply enter the email associated with your enquiries on the login page, and we will send you separate login links for each car enquiry.

Still Need Help?

Our dedicated support team is here to assist you. Please contact us at info@autoflip.com.au or call 1300 816 821, and we'll be happy to help.